Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Idaho SLA Portal Help Center

Welcome to the Idaho Surplus Line Association Broker Portal Help Center

New Features!
  • Users who file via bulk upload may now upload documents at the same time as they upload their CSV file. Details in the Guide to Filing via Bulk Upload article.
  • Payment Details can now be viewed from the Payment screen in the Financial Module.

Topics

  1. Getting Started
    1. Idaho SLA Broker Portal Help Guide
    2. Broker Portal FAQs
  2. Filing Management
    1. Guide to Manually Filing a Transaction
    2. Guide to Filing via Bulk Upload
    3. Guide to Handling Flagged Filings
    Show 3 more
  3. User Access & Management
    1. Guide to Adding a User to the Broker Portal
    2. Reference: Broker Portal Permissions
  4. Troubleshooting
    1. Troubleshooting: Microdeposit Transfers have been Blocked

Suggested forms

  • Ask a technical question in Idaho Support

    Ask questions about using the Broker Portal

  • Emailed request in Idaho Support

    Request received from your email support channel.

  • Report an issue in Idaho Support

    Let us know if something isn't working properly and we'll aim to get it back up and running quickly.

Powered by Jira Service Management
{"xsrfToken":"1af201be244c0dfde3479f986e3f8951672e78b7_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8370f17d-3939-4ef4-806c-5c30b08bf956/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiODljZTE2OC0xZmVhLTQwN2QtYTliYy1lNDgzYmVjY2I4ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgzNzBmMTdkLTM5MzktNGVmNC04MDZjLTVjMzBiMDhiZjk1NiI6WyJyZWFkIl19LCJleHAiOjE3ODEwNTMwMDAsIm5iZiI6MTc4MTA1MjQwMH0.cZ5sVAO1nN_xBVhZeR0YrXgIgPNN4aB7FYQIXvP4fsg&client=b89ce168-1fea-407d-a9bc-e483beccb889&mode=fit","logoId":"8370f17d-3939-4ef4-806c-5c30b08bf956","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Idaho Surplus Line Association Broker Portal Help Center","sharedPortalName":"Idaho SLA Portal Help Center","userInitialAnnouncementHeader":"New Features!","userInitialAnnouncementMessageWiki":"<ul>\n <li>Users who file via bulk upload may now upload documents at the same time as they upload their CSV file. Details in the Guide to Filing via Bulk Upload article.</li>\n <li>Payment Details can now be viewed from the Payment screen in the Financial Module.</li>\n</ul>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Idaho Surplus Line Association Broker Portal Help Center","sharedPortalName":"Idaho SLA Portal Help Center","announcementHeader":"New Features!","announcementMessage":"* Users who file via bulk upload may now upload documents at the same time as they upload their CSV file. Details in the Guide to Filing via Bulk Upload article.\n* Payment Details can now be viewed from the Payment screen in the Financial Module.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#87a077","helpCenterTitleColor":"#1b3022","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiODljZTE2OC0xZmVhLTQwN2QtYTliYy1lNDgzYmVjY2I4ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODEwNTMwMDAsIm5iZiI6MTc4MTA1MjQwMH0.TcXMfU8VuxW4w739tRec2zYNr-HCyjGnxyHWCl3XWv0&client=b89ce168-1fea-407d-a9bc-e483beccb889&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#5c8797","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=slaidaho","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1af201be244c0dfde3479f986e3f8951672e78b7_lout","baseUrl":"https://slaidaho.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://slaidaho.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b89ce168-1fea-407d-a9bc-e483beccb889","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6ab8dd742a914f5285c1e6dbb4efee3a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://slaidaho.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}