This content has moved
Troubleshooting for MFA authenticator code entry issues has been consolidated into a single article:
Troubleshooting MFA Issues
MFA Troubleshooting Guide – Idaho SLA Broker Portal
Please use that article for:
MFA codes from your authenticator app that are not accepted
Errors about invalid or expired MFA codes
Issues related to time/clock drift or using the wrong account in your authenticator app
That page includes full symptoms, causes, and step-by-step resolutions for these scenarios.